Frequently Asked Questions

Sweet answers to your most delicious style questions.

How long will it take for my candy-inspired apparel to arrive?

Standard shipping within the US typically takes 3-7 business days. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy for the Official Candy Crush Shop?

We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, socks and certain accessories are final sale.

How do I know which size to order?

Each product page features a 'Sweet Size Guide' with specific measurements. Our apparel generally follows a standard unisex fit, but we recommend sizing up for a more relaxed, oversized look.

Are the materials used in your clothing high quality?

Absolutely! We use premium cotton blends and high-grade sublimation printing to ensure colors stay as vibrant as a Color Bomb, even after multiple washes.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking link so you can follow your package's journey through the Candy Kingdom.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.